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Nurturing Networking/Branding Bonding

I recently had the good fortune to attend two unusual and exciting networking events.

The  first,  sponsored by New England Women in Energy & the Environment (NEWIEE),  featured  Federal Energy Regulatory Commissioner Sudeen Kelly.  

The second, at Seltzer Design, featured Senior Designer Annie Smidt  of Seltzer and  Rachel Hayes, Vice President of the Wellesley Hills Group branding firm, both of whom focused on what Seltzer calls “Brandparenting.”

                                                                               *

At WIEE  on April 28,  founder and executive director Judy Chang introduced  Kelly, who, to everyone’s surprise, said that instead of speaking about energy, she would talk about women–basing her remarks on Why Women Should Rule the World,  the 2008 book by former White House Press Secretary Dee Dee Myers.

While  one might have hoped that things would have changed by the time Bill Clinton entered office, given what we now know about him, it’s hardly shocking to learn that Myers ran into sexist treatment –nor did Kelly have much new to report on  male/female leadership styles.

Still,  in closing,  Kelly made a refreshing suggestion: rather than “network” to achieve a purpose,  she said, we should “just talk.”  Which we did–often, quite openly.

While most women waxed enthusiastic about their rapidly growing field, one senior consultant confessed that she  was tired of  her work;  a government worker was frustrated with the state’s environmental bureaucracy;   another said that she had given copies of Myers’ book to members of her husband’s family who complained to her that Hillary (Clinton) is “shrill.” 

Hoping for equally frank comments from Kelly, I asked her about her impressions of the Obama administration; she diplomatically pointed out that her commission does not make policy, but that, the Obama team does, at least,  listen.

                                                              *

At a breakfast session (held May 8 in Seltzer’s downtown office at the ungodly hour of 7:30 am ) ,  we participants were invited to introduce ourselves–including one way in which we nurture  that does not include tending to children or plants.  This was a first for me–at a business meeting.

An administrative assistant said she works with hospice patients; a lawyer gives time to nonprofits;  another had taken up painting. I mentioned my clients, my artistic spirit and my upcoming photo show (more on that, soon).

Smidt showed  photos of herself, growing up, to outline the phases of  brand development–and what’s required for care and feeding as a  company grows.

Hayes defined “brand” as “the sum of activities that cause people to kmow your name, articulate what you do, and  have the impression that because of interactions they want to hire you”. 

She described the results of a Wellesley Hills study showing the elements most often used by potential clients in choosing professonional service firms. (Referrals, presentation and the Web site were the top three; more at http://www.raintoday.com).

My favorite line was a quote  Hayes borrowed from St. Francis Assisi, via James Carville:  “Go Forth and teach the gospel–speak, if necessary.”

After the meeting, Seltzer emailed a followup note thanking the participants for attending–and included a notice about my upcoming photography exhibit.

Because the people at both meetings were open and supportive, I came away feeling  enlightened,  energized and enthusiastic about bringing nurturing and community spirit to  my own marketing and client work–and wondering if (hoping that) inspirational new ways of doing business can prevail–despite the economic downturn.

New Cambridge Observer is a publication of the Harris Communications Group of Cambridge, MA.

Anita Harris is the author of Broken Patterns, Professional Women and the Quest for a New Feminine Identity.




CBS News Chief Lauds Obama, predicts stronger newspapers

While conservative commentator Laura Ingraham said yesterday on the Today Show that  President Obama has accomplished little of worth in his first two months in office, CBS  Evening News Producer Rick Kaplan would strongly disagree.

At a seminar held on Tuesday at  Joan Shorenstein Center on the Press, Politics and Public Policy at Harvard, Kaplan said that Obama’s record  so far has been “extraordinary.”

The “first 100 days” is a construct that began with FDR (Franklin Delano Roosevelt) and can be a useful time for judging what policies are most important to a president– before Congress and  administration insiders have  a chance to “carve out turf”… and “start bickering,” Kaplan said.

In his view, Obama has used this period well.

The President  has frozen all of former President George W. Bush’s last minute  “midnight regulations,” ended the  “gag rule” prohibiting mention of abortion in organizations receiving federal funds; put  forth ethics and lobbying bills; and passed the $800B TARP (Troubled Asset Relief Program) legislation, Kaplan said.

Equally impressive was  Obama’s performance at the recent G20 Summit in London.  “I’ve never seen anything like it,”  Kaplan said. At the meeting of the Group of Twenty Finance Ministers and Central Bank Governors, “people  listened and were impressed. When he stood up, it was a proud moment for America.”

At news conferences, “he let the other guy go first. He grabbed President Sarkosi and the President of China; he huddled with them and [got] them to agree on a contentious set of…offshore policies. He makes the deal and at the end, both Sarcozy and the Chinese leader are smiling.

“In a meeting with the Russians on an arms deal, he gets a promise for a summit.  He meets with the South Koreans to talk about their concerns about [that day’s] North Korean missile launch….”

“And as he’s leaving…in an ‘organized leak,’ he said he would allow Cuban nationals to go and see their families and give them money.

“It was extraordinary to see him work the room in a respectful, aggressive, impressive. way. The leaders didn’t all agree with him, but they liked and respected him.”

“He’s had an extraordinary run in just 60 days. He never shows tension, never seems impacted one way or another or angry. He’s the ‘coolest guy in the room.”

Still, Kaplan said, not all is rosy.

For example,   the  President had known  known for weeks that bonuses were to be paid in Wall Street firms receiving bailout money, which made Obama’s  expressed “outrage” seemed hypocritical.  The press “let him off the hook a bit… It’s great to have dialogue, and the press corps is nervous about shaking up the relationship”  at a time [of economic crisis] where everyone is looking for stability.”

Asked (by me) what he foresees for the future of print media, Kaplan said that papers like the Boston Globe must survive,  and that the current “unwinding” could turn out to be healthy in the long run. It will likely lead to new models and  put an end to newspapers driven by owners who are more concerned about investors’ profits than their own communities, Kaplan said.

AMH

The New Cambridge Observer is a publication of the Harris Communications Group of Cambridge, MA.




The Economy: Where are we headed?

Over a brown-bag lunch at Harvard’s Joan Shorenstein Center on the Press, Politics and Public Policy, New York Times Business  Columnist Joe Nocera opened his talk on the daunting question, “The Economy: Where Are We Headed?” with a resounding:  “I don’t know.”

He  offered background on the current (and future, he predicts) financial crisis, focusing first on the  housing foreclosure  crisis, and then on the banking industry.

Regarding housing, he suggested that– unfair as it may seem to people who didn’t buy into risky mortgages they couldn’t afford–we as an nation should bite the bullet and find ways to help those who did hold onto their homes.  One suggestion:  rather than  kick people out of foreclosed  homes, banks could rent them to the forfeiters  with an option to buy them back in five years with a 10 per cent down payment.

Regarding banking, Nocera said he sees no reason why “shareholder value” should remain the cornerstone  of banking industry strategy.  He  feels little sympathy for those who bet that they’d win big profits–up to 25 per cent–but lost, he said.

In Nocera’s view, Washington currently seems paralyzed by indecision over how to proceed.

One option  is the “bad bank,” in which the government buys all of the bad assets but that option has stalled because no one knows what the assets are worth.

Another is an  “RTC”  strategy like that used during the Savings and Loan Crisis of the  1980s,  in which the government formed the Resolution Trust Corporation to take over  banks. The RTC  allowed some to fold, and sold others, without the assets to new owners. The RTC  then gradually sold aoff the assets, with riders assuring that if the new owners made money, the government would receive a portion of the profits.  The process took ten years, Nocera said, but it worked.

While  President Obama  is confident about his ability to make decisions on many topics, the economy isn’t one of them, Nocera said.   Obama  chose  Bush holdover Tim Geitner as Treasury Secretary over former Harvard President Larry Summers mainly for personality reasons, but, Nocera predicted, Geitner is not likely to be able to move away from the thinking of the previous administration in order to come up with much needed  new options.

Nocera commented  wryly that his  blog, the Executive Suite,  has served as a clearning house for ideas on how to solve both the economic crisis–none of which appear to have been taken up by either administration.

Nocera’s latest post as of this writing is entitled” Bankers Gone Bonkers.”  It appeared on January 30, 2009 at http://executivesuite.blogs.nytimes.com/.

AMH

New Cambridge Observer is a publication of the Harris Communications Group of Cambridge, MA.




Scientia Advisors Presents Webinars on Medical Industries

Thought you might like to know that my client, Scientia Advisors, is offering five free Webinars aimed at helping major corporations, emerging companies and innovative startups choose strategic directions.

The Webinars, in February, 2009, will present Scientia’s latest industry reviews. The reviews are based on interviews with scientists, clinicians, manufacturers, and product developers as well as on traditional market research.

The Webinars will initially be presented live, with opportunities for interactive participation.  Less-detailed Webcasts will subsequently be available for download from the Scientia Advisors Web site.

Here’s the schedule; click on any of the titles for more information or to register.
Anita


· Riding the High Value In Vitro Diagnostics Wave: Translating Promise Into Clinical Reality With Managing Partner Harry Glorikian, 11 AM Tuesday, February 10

· Back to the Future: Cell Market Entrance Strategies, Post-Stem Cell Deregulation

With Partner Arshad Ahmed, 11 AM Wednesday, February 11

· Drivers of Success in Functional Foods
With Principal Bob Jones 2 PM Wednesday, February 11

· Molecular Diagnostics: Identifying Candidates for Success in an Innovation-Driven Market

With Harry Glorikian, 11 AM Thursday, February 12

· Point of Care: Enabling Broad Product Adoption Through Maximized Access to Health Care Sites
With Harry Glorikian, 11 AM Thursday, February 19

Scientia Advisors, based in Cambridge, MA and Palo Alto, CA, is an international management consulting firm specializing in growth and operational strategies for major and emerging companies in health care, life science and biotechnology.

New Cambridge Observer is a publication of the Harris Communications Group, of Cambridge, MA.




Rating Social Media Marketing Webinars

In the last few days, I’ve been in on several Webinars–some more effective than others.

Hubspot’s “5 Tips for Advanced B2B Business Blogging” was well organized and to the point. ****

Although  host and Hubspot Marketing VP Mike Volpe insisted on calling potential customers “personae,”   (in my book, the persona is the character telling the story as opposed to someone you’re trying to reach)–he did a good job of explaining that instead of using blogs to push your products,  you should offer information that will interest potential customers in order to draw them in.  Among other suggestions:

  • Offer a mix of posts–news, features, opinion, photos video, audio, lists, bold statements, funny bits, email  or videocam interviews–and information about how to get photos, via flickr.
  • Format in a readable way
  • Be patient: this sort of marketing is a marathon, not a sprint,

The webinar video and slides are available at:
http://www.HubSpot.com/archive/b2b-business-blogging;
you can find  a basic introduction to business blogging at
http://www.HubSpot.com/archive/blog-webinar

Elizabeth Marshall’s “Striking Content Marketing Cold” with Newt Barratt, Chris Brogan, and Paul Gillin, the authors of “Get Content Get Customers” was a bit roundabout. **

With four panelists,  it was difficult to know who was speaking.            The authors, who also used (and perhaps coined?)  that peculiar
term “persona,”   focused on what they call “content marketing,”
which involves using (or possibly employing the authors?)
to   use  “story” to bring in customers.

Despite the confusing format, the authors must  have done
something right because here I am spreading the word on their
behalf!

The webinar may be downloaded from:
h
ttp://marketingmarshall.com/recommends/getcontent
Audio is available  at http://authorteleseminars.com/audio
/getcontent1.mp3 and a  written summary, in blog form,  at
http://bit.ly/s2Jv


Vocus
Teleseminar: -Build Your Proactive PR Strategy for 2009 , featuring the increasingly visible Peter Shankman founder of  the Geek Factory and HARO (Help a Reporter Out )and Kim Keelor, PR Director of Gaylord Entertainment, was informative  but  included a few discouraging words.
***

The Vocus moderator, in  good social media  marketing form,
kept discussion of Vocus’ media relations outreach offerings to
a minimum.

I felt  encouraged when Keelor pointed out that PR consultants
seeing “free media” stand to do well as dollars for expensive
advertising sink  in the current flailing economy.

I also  found the advice to target a few key reporters rather
than send releases to huge  list and to use social media tools
like Twitter and Gawker to find out what reporters are
covering–to be right on–especially with reporter layoffs, and
remaining journalists increasingly assigned to  numerous
beats.

I was not shocked when Shankman predicted the imminent
demise of the press release–to be replaced by social media
tools used to reach individual reporters who have specific
informational needs.

I was, however, taken aback  when one speaker (perhaps the
unnamed moderator?) expressed anger when  asked
how to find reporters’ Twitter addresses– because he’d
posted instructions several months ago, online. If you can’t
figure  out how to Google to find that information,” he asked,
do you really belong in this [PR]  business?

As a long-time PR practitioner who is relatively new to
Twitter,   I have to ask whether insulting potential Vocus
customers–I mean… personae– who ask honest  questions is
an effective marketing tool.

That webinar and others are available at
http://onlinepressroom.net/vocus/.

The New Cambridge Observer is a publication of  the Harris Communications Group of Cambridge, Massachusetts.